How We Handle Your Data and Respect Your Privacy
๐ Our Commitment to You: Torly takes your privacy seriously. This document describes what information we gather, why we need it, how we keep it safe, and what choices you have. By using Torly, you agree to the practices outlined here. If you don't agree, please don't use our services.
1. What Information We Collect
We collect only the information necessary to make Torly work well for you. Here's what that includes:
Registration Info
When you sign up, we ask for a username, email address, and optionally a profile photo. You can add more details later if you want.
Content You Create
Posts, messages, photos, videos, comments โ anything you share on Torly is stored so we can display it to you and others you choose.
Activity Logs
We track how you use the app โ which features you use, how long you stay, and what you interact with. This helps us improve things.
Other data we may collect:
- Device Info: Device model, operating system, unique identifiers, IP address, and network carrier โ used for troubleshooting and optimization.
- Location: With your OK, we may estimate your city or country from your IP. We don't track precise GPS without explicit permission.
- Communications: Records of your interactions with our support team, including questions and feedback.
- Billing Data: For paid features, payment details are handled by secure third-party processors โ we don't store full card numbers.
2. How We Use Your Information
Everything we do with your data serves a clear purpose:
Making Torly Run
Setting up your account, authenticating you, showing your profile, enabling messaging and content sharing.
Tailoring Your Experience
Suggesting relevant content, recommending connections, and adapting the interface to suit your preferences.
Keeping Everyone Safe
Detecting spam, abuse, fraud, and policy violations. We analyze patterns to protect our community.
Additional ways we use information:
- Staying in Touch: Sending service updates, security alerts, and support responses. Promotional messages only if you opt in.
- Getting Better: Studying trends, fixing bugs, and building new features based on aggregated insights.
- Meeting Legal Duties: Responding to lawful requests from authorities and complying with applicable regulations.
๐ซ We Don't Sell Your Data: Torly never sells personal information to anyone. When we share data, it's only in the limited situations described below, and always with strong protections in place.
3. When We Share Information
We keep your data to ourselves except in these specific cases:
- With Your Permission: If you connect a third-party service and authorize the sharing, we'll pass along what's needed.
- Trusted Partners: Vendors who help us operate (hosting, analytics, customer support) process data under strict contracts.
- Legal Reasons: If a court orders it, or we need to protect rights and safety, we may disclose information.
- Business Changes: If Torly is acquired or merged, user data may transfer โ but we'll ensure protections continue.
- Urgent Situations: To prevent serious harm to individuals or the public, we may share relevant data with authorities.
We always share the minimum amount necessary and require partners to follow strict privacy standards.
4. How We Protect Your Data
We use industry-standard security measures to keep your information safe:
Encryption
TLS for data moving between devices and our servers. AES for data stored on our systems.
Access Controls
Only authorized personnel can access user data, and only when necessary for their role.
Regular Audits
We test our systems regularly for vulnerabilities and conduct security reviews.
That said, no online service is 100% secure. We don't claim perfection, but we work hard to minimize risks. If a breach occurs, we'll notify affected users and regulators as required by law.
5. Your Choices and Controls
Depending on where you live, you may have these rights regarding your personal information:
View and Edit
Check and update your account details anytime in Settings.
Export Your Data
Ask for a copy of your information in a portable format.
Delete Your Account
Request removal of your data, subject to legal retention requirements.
More options:
- Opt Out: Unsubscribe from promotional emails anytime. Adjust app permissions (camera, location) in your device settings.
- Restrict Processing: Ask us to limit how we use your data in certain situations.
- Object: Challenge certain types of processing, like direct marketing.
To exercise these rights, email us at the address above. We'll respond within the timeframe required by law and may ask for identity verification first.
6. How Long We Keep Data
We keep your information only as long as needed for the purposes described in this policy, or as required by law.
- Active Accounts: Data is retained while your account is active.
- After Deletion: We remove or anonymize your data within a reasonable period, except where we must keep it for legal or security reasons.
- Backups: Residual copies may remain temporarily in backup systems as part of disaster recovery.
When data is no longer needed, we securely destroy or anonymize it.
7. Children's Privacy
Torly is for people 18 and older. We don't intentionally collect information from anyone under 18.
Age Limit
We prohibit under-18 registration and enforce this through verification checks.
Accidental Collection
If we discover data from a minor, we delete it promptly โ usually within 24 hours.
Parental Help
Parents who believe their child shared data with us should contact us right away.
โ Third-Party Services: This policy only covers Torly. If you follow links to other sites or use third-party services integrated with Torly, their own privacy policies apply. We're not responsible for their practices.
8. Updates to This Policy
We may revise this policy from time to time. When we make significant changes, we'll let you know through:
- An in-app notification or banner
- An email to your registered address
- Updating the "last revised" date at the top
Continuing to use Torly after changes take effect means you accept the updated policy. If you disagree, you should stop using the app and delete your account. We won't reduce your rights without your explicit consent.
9. Get in Touch
Questions, concerns, or data requests? Here's how to reach us:
When contacting us, please include:
- Your username or registered email
- A clear description of your question or request
- Which privacy right you'd like to exercise (if applicable)
We aim to respond within 30 days. For complex requests, we may need more time and will let you know. Thanks for trusting Torly with your information โ we're committed to earning that trust every day.